Sendburg
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Security & compliance

Enterprise-grade data
protection standards.

Sendburg is built on a security-first architecture with end-to-end encryption, role-based access controls, comprehensive audit logging, and GDPR compliance by design — meeting the requirements of enterprise information security policies.

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GDPR Compliant
Full compliance
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SOC 2 Type II
In progress
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AES-256 + TLS 1.3
Encryption
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99.9% Uptime SLA
Infrastructure
policy
DPA Available
Enterprise
Security controls

Comprehensive data protection.

Security controls designed to meet enterprise procurement and information security review requirements.

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GDPR Compliance

Full compliance with EU General Data Protection Regulation. Data subject rights operationalized. Data Processing Agreement (DPA) available for enterprise customers.

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End-to-End Encryption

All data transmitted over TLS 1.3. Data at rest encrypted using AES-256. Encryption keys managed through dedicated infrastructure with regular rotation.

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SOC 2 Type II

SOC 2 Type II certification underway. Security controls fully documented against Trust Service Criteria. Report available to qualified enterprise prospects under NDA.

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Data Deletion Rights

Formal deletion request process with 30-day completion guarantee. Automated deletion verification and certificate of destruction available on request.

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Role-Based Access Controls

Principle of least privilege enforcement. Complete audit log of all data access events. No internal staff access to customer data without documented business justification.

policy

Transparent Processing

All data processing activities documented in our privacy policy and DPA. No secondary use, resale, or sharing of customer data. Annual transparency report available.

Infrastructure

Built on enterprise-grade
cloud infrastructure.

Sendburg runs on Oracle Cloud Infrastructure with multi-region redundancy, automatic failover, and continuous security monitoring. Oracle Cloud meets SOC 2, ISO 27001, and FedRAMP standards at the provider level.

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cloud
Cloud infrastructure
Oracle Cloud Infrastructure
storage
Data residency
United States & EU regions
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Uptime SLA
99.9% uptime commitment
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Security patches
Applied within 24 hours
backup
Backups
Daily encrypted backups, 30-day retention
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Monitoring
24/7 infrastructure monitoring
Data sourcing

How we source and handle contact data.

Sendburg's database contains business contact information for professionals in their professional capacity — sourced exclusively from publicly available directories, published professional profiles, and verified through our 3-step validation process. We do not purchase contact data from third-party brokers.

check_circlePublic sources only

LinkedIn profiles, company websites, published directories, professional registries.

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Professional context exclusively. No personal email addresses, no consumer data.

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Any professional can request removal via privacy@send-burg.com. Processed within 30 days.

check_circleNo broker purchases

We do not buy data from third-party data brokers or aggregators.

check_circleRegular re-verification

All contacts re-verified on a 90-day cycle to remove stale or changed records.

check_circleGDPR lawful basis

Legitimate interest documented for all B2B contact data processing under GDPR Article 6(1)(f).

Sub-processor list

Third-party services that process data on behalf of Sendburg, as required under GDPR Article 28.

Sub-processorPurposeLocation
Oracle Cloud
Oracle Cloud
Cloud infrastructure & object storageUnited States
Amazon Web Services
Amazon Web Services
Transactional email (SES)United States
Google
Google
AI processing (Gemini) & OAuth authenticationUnited States
OpenAI
OpenAI
AI account briefings & intelligence synthesisUnited States
PayPal
PayPal
Payment processing (international)United States
Cashfree
Cashfree
Payment processing (India)United States
shieldEnterprise security review

Security documentation
available for review.

Request our security questionnaire, Data Processing Agreement, or schedule a security review call with our compliance team.

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verifiedGDPR compliant
verifiedDPA available
verifiedOpt-out honored